IBM C1000-038 : IBM z14 Technical Sales

  • Exam Code: C1000-038
  • Exam Name: IBM z14 Technical Sales
  • Updated: Jun 09, 2026
  • Q & A: 46 Questions and Answers

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IBM C1000-038 Exam Syllabus Topics:
TopicDetails
Topic 1
  • IBM Z Permanent And Temporary Capacity Offerings (Cod, Capacity Provisioning, CBU)
Topic 2
  • Create A Mutually Developed Implementation Plan With The Customer, Including Post Install
  • Identify Areas Of Risk To Discuss With Customer
Topic 3
  • Evaluate And Document Current Customer Environment (Equipment, Software, Staff Usage, Satisfaction, Need For Change And Growth)
Topic 4
  • Identify The Elements Of High Availability Which Enable An IBM Z Environment To Remain Up And Running Without Unscheduled Outages
Topic 5
  • IBM Z Specialty Engines (IFL, Ziip, ICF, IFP And SAP Processors) Use And Benefits
Topic 6
  • Describe And Implement Consolidation Methodology
  • Execute The Technical Delivery Assessment (TDA) Process
Topic 7
  • Given Specific Customer Criteria And Requirements
  • IBM Z Business Resilience Options And Their Capabilities
Topic 8
  • Identify , And Alternative Offerings
  • Explain Recovery Time Objective (RTO) And Recovery Point Objective (RPO)
Topic 9
  • IBM Z Architectural Enhancements
  • Linuxone Models (E.G., Emperor II And Rockhopper II)
Topic 10
  • Relevant Business Partner(S), And IBM Team: I
  • O Options, Withdrawn From Marketing, Future Planning And Availability
Topic 11
  • Describe The Unique Values Of Data Intensive Workloads Running On IBM Z Including Reliability, Availability, Security And Scalability
Topic 12
  • Identify Services That Run In An SSC VM Hosted On IBM Z
  • Linuxone Offered Via IBM Cloud
Topic 13
  • Discuss Solutions To Exposures In The Customer Security Environment In Data Security
Topic 14
  • Describe Potential Uses Of The 16U Space Feature For The Z14 ZR1
  • IBM Z Virtualization (PR
  • SM, Z
  • VM, DPM, KVM)
Topic 15
  • IBM Storage Compatibility Options For IBM Z And Linuxone
  • IBM Z Connectivity Options (I
  • O Such As FICON
Topic 16
  • Create Accurate Configuration For Hardware
  • Identify Software And Services Based Upon The Needs And Expectations Of The Customer
Topic 17
  • IBM Z Systems Management (HMC, SE, Zosmf, SMF, RMF, IBM WAVE, STP, SSC Etc.)
Topic 18
  • Identify Opportunities
  • Distinguish Studies Using Tools
  • Determine Which Tools Are Used To Compare Different Platforms
Topic 19
  • Identify The Technologies That Support These Objectives
  • Identify Common Methods To Reduce Risk Exposure, In Encryption And Cryptography
Topic 20
  • Identify The Elements In An IBM Z Environment That Protect Networks, Data, And Applications

Reference: https://www.ibm.com/certify/exam?id=C1000-038

IBM C1000-038: IBM z14 Technical Sales Exam topics

Candidates must know the topics before they start preparation because it will help them solve the problems. Our C1000-038 practice test and C1000-038 exam dumps will include the following topics:

IBM Z Features and Architecture

  • Describe potential uses of the 16U space feature for the z14 ZR1 - e.g. integrating storage, switches, and other devices.

  • Describe IBM Z performance improvements (HiperDispatch, zHPF, Out of Order Execution, Virtual Flash Memory, Large Memory, zEDC, Guarded Data Facility, zHyperlink).

  • Describe IBM Z systems management (HMC, SE, zOSMF, SMF, RMF, IBM WAVE, STP, SSC, etc.).

  • Describe IBM Z specialty engines (IFL, zIIP, ICF, IFP, and SAP processors) use and benefits.

  • Describe IBM Z security offerings (RACF, PKI, CPACF and Crypto Express, TKE, Pervasive Encryption, Multi-factor authentication, IBM Secure Service Container, EKMF).

  • Describe currently marketed IBM Z processors, operating systems (z/OS, z/VM, z/VSE, z/TPF, and Linux), and related system software, middleware, and compilers.

  • Describe IBM Z permanent and temporary capacity offerings (CoD, Capacity Provisioning, CBU).

  • Describe Pervasive Encryption functionality and its benefits.

  • Describe IBM Z virtualization (PR/SM, z/VM, DPM, KVM).

  • Describe IBM storage compatibility options for IBM Z and LinuxONE.

  • Describe IBM Z models.

  • Describe IBM Z connectivity options (I/O such as FICON, OSA, RoCE, zHyperlink, and Coupling Options such as Infiniband, Integrated Coupling Adapter, Coupling Express Long Reach).

  • Describe LinuxONE models (e.g., Emperor II and Rockhopper II).

  • Describe software pricing options under z/OS, z/VM, and Linux on IBM Z and LinuxONE, including container and consumption-based pricing.

  • Describe IBM Z architectural enhancements (SIMD, SMT, new instructions, Chip/Cache structure, PCIe, IFP, Secure Service Container, RAIM, VFM).

Evaluate Customer Environment and Plans

  • Evaluate and document the current customer environment (equipment, software, staff usage, satisfaction, need for change, and growth).

  • Determine which tools are used to compare different platforms: Sizing, TCO analysis, IT Economics, Fit for Purpose).

  • Identify opportunities (Business Resilience, Workload Consolidation, Pervasive Encryption, MFaaS, DBaaS, DevOps, etc).

  • Distinguish studies using tools (zPCR, zCP3000, zBNA, zSoftCap, zTPM, FICON Aggregation, Coupling Facility Analysis) methods, and processes to solve customer business problems.

Apply Information/Installation Planning / Migration Considerations

  • Identify areas of risk to discuss with customer, relevant business partner(s), and IBM team: I/O options, Withdrawn from Marketing, future planning, and availability, drawers for cards: z14/z14 ZR1 Sysplex compatibility.

  • Create a mutually developed implementation plan with the customer, including post-install.

  • Describe and implement consolidation methodology.

  • Execute the Technical Delivery Assessment (TDA) process.

  • Create an accurate configuration for hardware; identify software and services based upon the needs and expectations of the customer.

Business Resiliency

  • Given specific customer criteria and requirements, propose the appropriate Business Resilience solution, product, or process.

  • Explain Recovery Time Objective (RTO) and Recovery Point Objective (RPO) and identify the technologies that support these objectives.

  • Identify the elements of High Availability that enable an IBM Z environment to remain up and running without unscheduled outages (e.g., elements unique to single system environments, or multiple system environments in a single location, and multi-system-multi-location environment).

  • Identify the elements of Continuous Availability that enable an IBM Z environment to remain up and running without any outages (planned or unplanned).

  • Identify the elements of a Disaster Recovery solution that affect the ability of the business to continue to run.

  • Identify IBM Z business resilience options and their capabilities, and alternative offerings, including (but not limited to) IBM BCRS and GDPS.

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