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Skills Outline
There are three topics that make up the content of the Microsoft MB-210 exam and they are described below:
The first subject area is called Performing Configuration and makes up 25-30% of the exam syllabus. In this topic, the candidates will have to demonstrate their skills, such as configuring sales settings, configuring processes, as well as creating and configuring sales visualizations with the help of different tools and techniques.
The next domain is Managing Key Sales Entities that makes up about 50-55% of the whole content. The subtopics that you will have to master within this area include creating and managing accounts & contacts; managing leads; formulating & managing opportunities; creating and managing quotes; managing sales order processing; managing and creating products as well as product catalogs.
The last section that is included in the Microsoft MB-210 exam is Configuring Additional Tools & Services that makes up the remaining 15-20% of the entire content. Here the learners will have to configure integration with external sales applications, manage forecasting, as well as create and customize playbooks.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
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What should you know about Microsoft MB-210 before sitting for it?
The suitable applicants for the MB-210 certification exam should have prior experience and skills in handling tasks in a sales position. They include data tracking beyond sales goals and automation best practices. Those who apply for this test are the Dynamic 365 Functional Consultants who have experience in sales. Their responsibility is to deliver solutions, which support the sales lifecycle. These specialists must have strong business acumen and be skillful enough to perform the required tasks.
The responsibility vested upon these professionals ensures that the sales staff runs competently to achieve income targets, satisfy business policies, and reach company goals. They shape and expand the core functionality of leads, business accounts, prospects, and sales support. They also identify the chances of using Power Apps to create unified experiences across all gadgets.
Related Certification Profile
The Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate is the certification that one can claim after passing MB-210 exam. The prime focus of this designation is on Dynamics 365 Sales and its related concepts. Thus, skills related to managing the leads, orders, and configuration product catalogs can be earned effortlessly. Besides this, it allows the learner to have a hold over Dynamics 365 Sales configuration expertise required as per the given ecosystem. Dynamics 365 solutions using Power Platform components are other earned acumen using this Microsoft MB-210 exam. Note that along with MB-210, one has to clear PL-200 test to earn this certificate. Overall, this certification helps a specialist to perform configuration and core sales entities easily.
How to book the MB-210: Microsoft Dynamics 365 Sales Exam
These are following steps for registering the MB-210: Microsoft Dynamics 365 Sales exam.
- Step 1: Visit to Microsoft Learning and search for MB-210: Microsoft Dynamics 365 Sales
- Step 2: Sign up/Login to Pearson VUE account
- Step 3: Select local centre based on your country, date, time and confirm with a payment method.
Fast delivery after payment
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Microsoft MB-210 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage Customer Relationships | - Account and contact management
|
| Topic 2: Sales Insights and Reporting | - Forecasting
|
| Topic 3: Configure Dynamics 365 Sales | - Configure product catalog
|
| Topic 4: Manage Leads and Opportunities | - Lead management
|


