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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. When is organizational culture a liability?

A) When the culture includes shared values on organizational goals.
B) When a strong organizational culture limits diversity within the organization.
C) When core values are shared by different departments within the organization.
D) When the organizational culture reduces ambiguity for employees.

2. Which option defines organizational culture?

A) A system of unique physical parameters that describes the organization
B) A method of stratifying the organization's target market
C) A human resources department program for recognizing diversity
D) A unique system of shared organizational meaning

3. A is ambitious and cheerful at work. Which type of values are these?

A) Instrumental values
B) Intermediate values
C) Determinate values
D) Terminal values

4. Which characteristic describes an advantage of a virtual team as compared with other types of teams?

A) Virtual team members generally report greater satisfaction with the group interaction process.
B) Verbal and nonverbal communication cues are easier to understand within a virtual team.
C) The greater opportunity for interaction helps increase rapport.
D) People can work together who might otherwise not be able to collaborate on a work task.

5. What is a characteristic employed by transactional leaders?

A) Provides vision and sense of mission
B) Promises rewards for good performance
C) Promotes intelligence and rationality
D) Instills pride and gains trust

Solutions: