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IBM 000-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| BPM Program Lifecycle & Methodology | 22% | - Agile and playback-driven methodology - Iteration and release planning - BPM Center of Excellence (CoE) setup - BPM solution lifecycle phases |
| Solution Delivery & Playback Management | 20% | - Snapshot and version management - Feedback incorporation and scope control - Playback session planning and execution - Development and testing coordination |
| Process Discovery & Scoping | 20% | - Business value and complexity assessment - Process identification and prioritization - Stakeholder management and alignment - Requirements gathering and documentation |
| Governance, Deployment & Optimization | 18% | - BPM governance framework - Deployment strategy and environment readiness - Continuous process improvement - Monitoring and performance measurement |
| Estimation & Project Planning | 20% | - Resource allocation and scheduling - User story definition and sizing - Risk assessment and mitigation - Effort estimation techniques |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. It is discovered while running Playback 0 that an important but not strictly necessary sub-process was missed in the analysis. How should the program manager recommend handling the missed sub-process?
A) Schedule a special iteration and playback to address the sub-process after Playback 3.
B) Include the sub-process in Playback 1 without validating with the process owner.
C) Note the sub-process as a user story and save it for the next release.
D) Redo Playback 0 and include the sub process.
2. When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?
A) process participant requirements
B) process variable types
C) process activity steps
D) process activity inputs and outputs
3. A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?
A) Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
B) Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.
C) Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
D) Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
4. What are the three interfaces provided by the Process Designer?
A) Process Portal, Optimizer, Coach Designer
B) Designer, Optimizer, Inspector
C) Process Portal, Optimizer, Inspector
D) Designer, Optimizer, Coach Designer
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B |


