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Avaya 6401.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Maintenance | - Software upgrades and patching - Backup and restore procedures |
| IP Office System Architecture | - Licensing structure and feature sets - Core components and system modules |
| User and Extension Management | - User profiles and extension assignment - Dial plans and numbering configuration |
| Networking and Integration | - IP routing and network configuration - LAN/WAN integration considerations |
| Troubleshooting and Diagnostics | - System logs and error analysis - Call flow troubleshooting |
| Installation and Initial Configuration | - System deployment and setup procedures - IP Office Manager configuration basics |
| Telephony and Trunk Configuration | - PRI and analog trunk setup - SIP trunk configuration and management |
| Voicemail and Messaging | - Voicemail Pro configuration - Auto attendant and call routing |
