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Cisco 646-223 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Voice Messaging and Auto-Attendant | 15% | - Cisco Unity Express administration - Voicemail profile and notification - Auto-attendant and IVR setup |
| Dial Plan and Call Routing | 25% | - Route patterns, dial peers, and translation rules - Dial plan design and implementation - Call routing and toll fraud prevention |
| Endpoint Configuration and Management | 20% | - User and phone feature configuration - IP phone registration and provisioning - Directory numbers and line features |
| Cisco Unified Communications Express Architecture | 20% | - System components and deployment models - Hardware and software requirements - Integration with Cisco Unity Express |
| System Maintenance and Troubleshooting | 20% | - Monitoring and system health checks - Backup, restore, and software upgrades - Troubleshooting call flows and voice quality |
