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Nortel 920-344 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Competitive Positioning & Sales | 10% | - Migration and upgrade paths - Differentiators vs competing systems |
| Topic 2: BCM200/400 Rls.4.0 Overview & Architecture | 30% | - Hardware platforms and modules - Release 4.0 feature set and enhancements - Telephony and data integration |
| Topic 3: Features, Benefits & Applications | 15% | - Deployment scenarios and use cases - Call center and messaging options - Unified communications functionality |
| Topic 4: BCM50 Rls.3.0 Overview & Architecture | 25% | - System capacity and scalability - Hardware specifications and components - Software features and release capabilities |
| Topic 5: Solution Design & Sizing | 20% | - Customer requirement analysis - Licensing and part numbering - Capacity planning and configuration |
