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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Testing | 11% | - Validate and test designs
|
| Discovery | 13% | - Gather user requirements and plan design strategy
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Strategy and Governance | 17% | - Define UX strategy and governance
|
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers
A. Opportunity
B. Account
C. Converted Lead
D. Activity
E. Contact
Question 2
Cloud Kicks (CK) is going to launch a new Salesforce process for itsCustomer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
A. Salesforce Surveys for user Satisfaction
B. Custom Permission Sets
C. User Engagement Dashboard and Report
D. Visualforce App
E. Chatter polls
Question 3
A UX Designer has created two different user interface designs for a new marketing landing expected to haveseveral visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions.
Which testing method should be used?
A. User Acceptance testing
B. Diary Studies
C. A/B testing
D. Card Sorting
Question 4
After conducting user interviews, a UX Designer finds an equal amount of users prefer to use the Comply densitysetting as the Compact density setting while viewing records details.
Which one token and one utility class should be suggested to the developers to ensure custom component respect these settings?
Choose 2 answers
A. sIds-p-around_medium
B. specing Small
C. varSpaceingMedium
D. slds -var-m-around_small
Question 5
Cloud Kicks (CK) is implementing its brand style guide using out-of-the box Experience Builder features. CK wants to avoid custom solutions.
Which declarative option could be used?
A. A Apply brand fonts and colors.
B. Use a different template.
C. Update global CSS.
Solutions:
| Question 1 Answer: A,B,E | Question 2 Answer: A,C,E | Question 3 Answer: C | Question 4 Answer: A,C | Question 5 Answer: A |
