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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Roles and Responsibilities | - Stakeholder Collaboration
|
| Basic Concepts | - Fundamentals
|
| Risks in Usability, User Experience and Accessibility | - Introduction
|
| User Surveys | - Survey Techniques
|
| Usability and Accessibility Standards | - Accessibility Standards
|
| Selecting Appropriate Methods | - Method Selection
|
| Usability Testing | - Test Planning
|
| Usability Reviews | - Introduction and Approach
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question 1
Why are positive usability findings of high importance? Which of the following statements is wrong?
A. Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
B. Positive usability findings allow a better view of the usability of the product.
C. Positive findings are of high importance because they can be used in the report to justify the costs of the test.
D. Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
Question 2
You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?
A. Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
B. Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
C. Which mobile operating system do you prefer?
D. Put the first phone you find in your shopping cart!
Question 3
A "usability test participant" ...
A. ... is a person who observes a usability test.
B. ... can be the organizer of a usability test.
C. ... is a representative user who solves typical tasks in a usability test.
D. ... helps to set up the system used for the usability test.
Question 4
Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
A. Iteratively develop prototypes, perform expert reviews, and integrate found issues
B. Interview users, iteratively develop prototypes, and evaluate the software
C. Interview users, develop the software, and perform acceptance test
D. Define requirements, develop the software, and perform acceptance test
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: B |
