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ITIL ITIL-Foundation Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: ITIL Practices Overview | - Technical management practices
|
| Topic 2: ITIL Service Value System (SVS) | - Core components of SVS
|
| Topic 3: Key Concepts of Service Management | - Service and value creation
|
| Topic 4: The Four Dimensions of Service Management | - Information and technology
|
