Oracle Customer Data Management Cloud Service 2017 Implementation Essentials : 1z1-978

  • Exam Code: 1z1-978
  • Exam Name: Oracle Customer Data Management Cloud Service 2017 Implementation Essentials
  • Updated: Nov 13, 2026
  • Q & A: 65 Questions and Answers

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Oracle 1z1-978 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Enterprise Setup15%- Define and Enable Geographies
- Manage Roles, Visibility, and Security
- Manage Personalization and Internationalization
- Set up Organizations and Users
- Plan for Access Control
Topic 2: Duplicate Identification & Resolution20%- Enable Automerge Functionality
- Run Batch Duplicate Identification
- Configure Survivorship and Agreement Rules
- Duplicate Identification Process
- Configure Duplicate Identification
Topic 3: Trading Community Architecture & Customer Data20%- Import Account and Contact Data
- Manage Personally Identifiable Information (PII)
- Manage Accounts and Contacts
- Describe Trading Community Architecture
Topic 4: Data Enrichment & Extensibility15%- Enrich Account and Contact Data
- Tools for Extending Applications
- Associate CDM with Data Cloud
- Configure Attributes and Profile Options
Topic 5: Address Cleansing & Verification15%- Run Address Cleansing and Verification
- Configure Address Cleansing
- Define Address Cleansing Services
Topic 6: Architecture & Integration15%- Discuss Integration with EDQ and DaaS
- Understand Source IDs and Their Usage
- Register Source Systems

The Questions 1z1-978 Candidates Ask Test4Cram Most

The 1z1-978 exam is Oracle's official certification test — passing it earns the Oracle Customer Data Management Cloud Service 2017 Certified Implementation Specialist credential at the Specialist level. It demands genuine, working knowledge rather than theory alone, which is why candidates who prepare casually tend to stumble. It also feeds into related credentials such as Oracle Sales Cloud 2017 Certified Implementation Specialist, extending its value beyond one certificate.

Protection and delivery, both in writing. Delivery: the 1z1-978 product reaches your mailbox within one minute of payment; if nothing arrives within 2 hours, check spam and contact support for an immediate resend. Refund: sit the corresponding 1z1-978 exam within 60 days of purchase, and if you fail, apply with a scanned enrollment slip and the official Score Report PDF within 2 days after the exam — refunds complete within 7 days. The policy covers the corresponding exam only; attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate name must match the payer name. Prefer to keep going? Exchange your product for two free exam products of equal value instead — the update service on your original purchase stays active.

Oracle recommends these training options:

Formal training fills the gaps; the 65 practice questions for the 1z1-978 exam from Test4Cram then sharpen them into exam-ready skill.

The Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam costs USD $245 per attempt, with 60% as the passing mark. Fail, and USD $245 is payable again — the price of walking in half-prepared. A practical safeguard: practice with Test4Cram until your timed mock results clear 60% comfortably, then book the 1z1-978 exam.

Note that delivery of the exam itself is via Online proctored or Onsite at Pearson VUE test centers.

No formal prerequisites; hands-on experience with Oracle Customer Data Management Cloud Service is recommended Eligibility requirements come from Oracle and can be revised, so confirm the current rules on the official exam page: https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-978 before committing to a Oracle Customer Data Management Cloud Service 2017 Implementation Essentials registration.

The Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam is organized into 6 knowledge areas, with Architecture & Integration (15%), Data Enrichment & Extensibility (15%), Trading Community Architecture & Customer Data (20%) among the most significant. Allocate study time to match those weights, and see the outline section above for the complete list.

65 questions in 90 minutes — that is the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam in numbers. The per-question budget is tight, and hesitation is what eats it. Train the pace deliberately: run full timed simulations in the Test4Cram engine, practice committing to an answer and moving on, and the real 1z1-978 exam will feel familiar instead of frantic.

You can — the Test4Cram free demo covers the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials material, so download some sample questions and answers first and judge quality yourself. Once you buy, 365 days of free updates are included; after that period, extend the update service at a 50% discount from your member zone.

Oracle Customer Data Management Cloud Service 2017 Implementation Essentials Sample Questions:
Question #1

Which two tasks are relevant to the Address Cleansing and Verification setup? (Choose two.)

  • A. Manage Social Data and Insight Cloud Attribute Mapping and Enrichment Preferences
  • B. Manage Enterprise Data Quality Matching and Cleansing Configurations
  • C. Manage Server Configurations
  • D. Manage File Import
  • E. Manage Item Keyword Search Attribute
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #2

Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning.
As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.)

  • A. Check the merge resolution and run request dispatch job status.
  • B. Check whether the CDM_ENABLE_SURVIVORSHIP profile option is set.
  • C. Check whether survivorship rules are in the active state.
  • D. Check whether the CDM_SURV_ENABLE profile option is set.
  • E. Check whether the ZCH_Enable_SURVIVORSHIP profile option is set.
Reveal Solution  Discussion  0

Correct Answer: C,E  🗳️

Question #3

In Oracle Customer Data Management, which role comes with complete access privileges to personally identifiable information?

  • A. Sales Administrator
  • B. Security Manager
  • C. Sales Representative
  • D. Sales Manager
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

A client is implementing Oracle Sales Cloud along with Oracle Customer Data Management (CDM). The data migration scope has around 10 million records in Contacts and Accounts, and a large percentage of duplicates is expected during initial data load. The client is asking for your recommendation to improve the performance of the duplication data identification and resolution process.
Which two would you recommend to the client? (Choose two.)

  • A. Set ORA_ZCH_SETMASTER_LOOKUP to "Rule" during initial data load.
  • B. Set ORA_ZCH_MERGE_MAX_REQUEST_LIMIT to less than "10" during initial data load.
  • C. Decompose the data sets into smaller chunks by the selection criteria while submitting a duplicate identification batch.
  • D. Set ORA_ZCH_MERGE_SCOPE_LOOKUP to "CRM" instead of "ALL".
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #5

In Oracle Sales cloud, a Sales Cloud object can have a maximum of how many fields?

  • A. 725
  • B. 325
  • C. 675
  • D. 625
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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