Avaya 3309 : Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam

  • Exam Code: 3309
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Updated: Oct 15, 2026
  • Q & A: 124 Questions and Answers

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About Avaya 3309 Exam Cram

Passing the 3309 exam isn't as easy as getting a driver's license — but the Avaya Aura® Experience Portal with POM Implementation and Maintenance preparation labs from Test4Cram make it manageable: 124 practice questions for the 3309 exam.

Avaya 3309 Exam Syllabus Topics:
SectionObjectives
Topic 1: Campaigns and Management- Outcall Settings and License Allocation
- Creating and Managing POM Campaigns
Topic 2: Installation and Configuration- Setting up Experience Portal Manager (EPM)
- Installing POM on Primary and Auxiliary Servers
Topic 3: Experience Portal and POM Fundamentals- Proactive Outreach Manager (POM) Architecture and Components
- Overview of Avaya Aura Experience Portal
Topic 4: Certificates, Security and Integration- Configuring Certificates and Secure Communication
- Integration with Avaya Components (e.g., Communication Manager)
Topic 5: Logs, Reports and Troubleshooting- Viewing and Analyzing Logs
- Troubleshooting Common Errors and Failures

3309 Exam FAQ — No Limits

The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint spans 5 domains — including Installation and Configuration, Campaigns and Management, Experience Portal and POM Fundamentals. Work the domains in order of weight; the complete outline above lists every subtopic.

Yes — download the free Avaya Aura® Experience Portal with POM Implementation and Maintenance demo and experience the brand-new learning format before paying. Purchases include 365 days of free updates by email; renew afterward at 50% off.

120 minutes for 123–130 questions. The Test4Cram PC dumps' simulated test environment builds the pacing you need — practice without limits on time or place.

The Avaya Aura® Experience Portal with POM Implementation and Maintenance is Avaya's certification exam for ACIS, at the Professional (ACSS) level. It's harder than a driver's license test — but brand-new learning ways make it manageable. Related credentials include Avaya Certified Support Specialist (ACSS).

Experience with Avaya Aura® platform and implementation; completion of associated training courses recommended Eligibility rules change over time, so verify the current requirements on the official page (official 3309 exam page) before registering.

Upon successful payment, our system emails the Avaya Aura® Experience Portal with POM Implementation and Maintenance material automatically within about a minute — download the PDF at your convenience right away, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding 3309 exam within 60 days of purchase, we return all money: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Prefer a swap? Exchange for two equal-value dumps free. No hassle money.

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question #1

A customer has chosen the Avaya Aura Experience Portal (AAEP) software-only offer. Which version of Linux should the customer install before installing AAEP 6.0?

  • A. Red Hat Enterprise Linux Server 6.1 (x86_64)
  • B. Red Hat Enterprise Linux Server 6.0 (x86)
  • C. Red Hat Enterprise Linux Server 6.1 (x86)
  • D. Red Hat Enterprise Linux Server 6.0 (x86_64)
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

On the Avaya Aura@ Experience Portal (AAEP) 7.0 system that will perform voice campaigns, which three actions must be taken on the AAEP before installing Avaya Proactive Outreach Manager 3.0 (POM) software? (Choose three.)

  • A. ensure VoIP ports (H.323 and SIP) are in service
  • B. install a separate application server
  • C. install the correct version of Java on the EPM
  • D. ensure the correct number of telephony and POM licenses
  • E. install a remote database
Reveal Solution  Discussion  0

Correct Answer: C,D,E  🗳️

Question #3

Which statement describes Agent blending?

  • A. Agent blending is the process of monitoring an inbound skill, and moving agents to and from inbound/outbound to optimize inbound activities, while servicing outbound when possible.
  • B. Agent blending is the process of acquiring an agent for a job in a campaign.
  • C. Agent blending is the process of acquiring agents when an outbound service level is at risk.
  • D. Agent blending is the process of releasing agents from outbound jobs, if they are notneeded for a campaign to which they have been assigned.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

You want to setup a single server Avaya Aura@ Experience Portal (AAEP) system.
Which three components can co-reside on a single server? (Choose three.)

  • A. Primary Experience Portal Manager (EPM)
  • B. Application server
  • C. Telephony server
  • D. Media Processing Platform (MPP)
  • E. Auxiliary EPM
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Question #5

For the Avaya Aura@ Experience Portal (AAEP) to support an application that recognizes spoken responses from a caller, and converts those responses to text, which three components are required? (Choose three.)

  • A. CM
  • B. EPM
  • C. ASR
  • D. TTS
  • E. MPP
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

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