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Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Initial Configuration | - System setup and commissioning
|
| Trunking and Connectivity | - SIP and PSTN configuration
|
| Voicemail and Messaging | - Voicemail Pro configuration
|
| User and Extension Management | - User provisioning and administration
|
| IP Office System Architecture | - IP Office components and deployment models
|
| Maintenance and Troubleshooting | - System monitoring and diagnostics
|
Avaya IP Office Implementation Sample Questions:
1. Which two applications are provided with the Unified Communications Module? (Choose two.)
A) One-X@ Portal
B) Monitor
C) VoiceMailPro
D) IP Office Manager
E) System Status Application
2. Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
A) Add names to the system directory.
B) Configure DialBy Name action off Auto Attendant.
C) EmbeddedVoicemail code is set.
D) Users need to record theirnames.
3. Which three types of IP trunks are supported in the IP Office? (Choose three.)
A) IPDECTline
B) H.323 line
C) QSIG B protocol
D) QSIG A protocol
E) SIP line
4. Which tool can be used to convert .wav files to the formats used by Embedded Voicemail?
A) Advanced File Upgrade
B) LVM Greeting Utility
C) Save Files asfeature within Manager
D) HTMLconverter
5. You can create additional VoiceMail Pro Administrator Types. Which three types are available? (Choose three.)
A) Administrator
B) Basic
C) Advanced
D) Standard
E) Manager
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A,D | Question # 3 Answer: A,B,E | Question # 4 Answer: B | Question # 5 Answer: A,B,D |


