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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. When implementing a SIP trunk, what allows a backup ARS before waiting for a trunk timeout?

A) SIP line:Call Initiation Timeout = 0
B) SIP line:Check OOS
C) ARS:Alternate Route Wait Time = 0
D) ARS:Alternate Route

2. If calls need to be directed to a VoiceMail Pro module named DayAA, what should the destination field of the incoming call route look like?
A . VM:DayAAB . DayAAC . #DayAAD . AA:DayAAA Which three steps must be completed to get Embedded Voicemail (EVM) Dial by Name to work correctly? (Choose three.)

A) Configure Dial By Name action off Auto Attendant.
B) Users need to record their names.
C) Add names to the system directory.
D) Embedded Voicemail code is set.
E) Updated prompts are needed on the flash card.

3. A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?

A) Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code.
B) Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue.
C) Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.
D) Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue.

4. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) IIS
B) Voicemail Pro
C) CCR
D) Contact Store
E) one-X Portal

5. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?

A) SNMP
B) IMAP
C) MAPI
D) UMS Web

Solutions: