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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is the preferred aid to help you structure discovery meetings with customers?

A) Strategic questions Asking Framework
B) IT cost analysis
C) An article with a checklist showing advantages of your product vs. competitors
D) Business case for the last two proposals

2. A value chain analysis places focus on which two main areas? (Choose two.)

A) Impact of newest technology features
B) Support processes
C) Financial liabilities
D) Primary activities
E) Ecosystem competitors

3. When establishing a current view of your customer, which is an appropriate internal source of information?

A) Financial analyst forecasts of the company's revenue for the next 3 years
B) Websites of partners in the customer's ecosystem
C) Service level agreements your firm helped to create, between the customer IT group and business units
D) Article on the customer's new product line, published on an industry web site

4. Which statement is true?

A) Financial benefits can include cost reduction in the short term, plus an overall decrease in ongoing expenses
B) Non-financial benefits should be identified by the customer's finance representative
C) In order to include expense savings in a business case, you should create a model to calculate the high to low range of savings
D) Customer satisfaction improvement represents a financial benefit

5. What should a business case executive summary contain?

A) Contractual terms of a maintenance agreement
B) Name of customer manager recommended to be accountable for delivering business case results
C) Rationale for choosing a model of network hardware
D) Overall intent behind solutions and a statement of benefits and costs

Solutions: