[2023] Easy To Download MS-740 Actual Exam Dumps Resources
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The MS-740 exam is an essential certification for IT professionals looking to specialize in Microsoft Teams troubleshooting. By passing MS-740 exam, candidates can demonstrate their expertise in resolving technical issues related to Teams, and become valuable assets for organizations looking to deploy and maintain Teams efficiently.
NEW QUESTION # 43
A company uses Microsoft Teams.
A user reports that they are unable to start recording a meeting.
You need to investigate the issue by reviewing the appropriate information.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 44
A customer implements direct routing.
The customer reports that users are unable to receive or make phone calls. You observe that the Session
Border Controller (SBQ is not healthy and that the Session Initiation Protocol (SIP) option headers have
discrepancies.
You need to reconfigure the SIP option headers to resolve the issue.
How should you configure the SIP option headers? To answer, select the appropriate options in the answer
area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 45
A company uses Microsoft Teams.
The company must obtain a copy of all messages from a private channel named Project1. The private channel is part of a team named Finance.
You need to obtain a compliance copy of all messages sent in Project 1.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 46
Contoso uses Microsoft Teams. Contoso implements Active Directory Federation Services (ADFS).
Employees receive the following error message when signing in from the internal network: "error code -
4c7''.
You need to resolve the issue. What should you do?
- A. Open ports 3478 through 3481 on the internal network.
- B. Enable forms authentication.
- C. Enable modern authentication.
- D. Clear the Microsoft Teams local cache files.
Answer: C
NEW QUESTION # 47
A company uses Direct Routing for its telephone solution.
Users in the sales department are unable to make outbound calls. You observe that the sales department does
not have a voice routing policy assigned.
You need to resolve the issue.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 48
A company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.
UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All other users within the company can share files in one-to-one chats.
You need to resolve the issue.
What should you do?
- A. Assign UserA a Microsoft 365 E5 license to replace the E3 license.
- B. Turn off the Conditional Access policy for UserA.
- C. Check permissions and sign in access for UserA's OneDrive account.
- D. Disable and re-enable the SharePoint online license assigned to UserA.
Answer: C
NEW QUESTION # 49
A company uses Microsoft Teams.
You receive reports from users that they are unable to perform specific actions as guests.
You need to determine which actions can be performed by guest users and which actions can be performed by Teams users in the organization.
Which configuration should you use to validate each failed action? To answer, drag the appropriate roles to the correct actions. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 50
You manage the Microsoft Teams environment for a tenant.
Users report authentication issues. In the Azure AD admin center, you view many sign in error codes.
You need to manually reset Seamless Single Sign-on (SSO).
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Import the Seamless SSO PowerShell Module
2 - Get the list of Active Directory forests on which...
3 - Disable Seamless SsO for each Active Directory...
4 - Enable Seamless SSO for each Active Directory forest.
5 - Enable the Seamless SSO in your tenant.
Reference:
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-sso
NEW QUESTION # 51
A company uses Microsoft Teams.
A user reports that they are unable to start recording a meeting.
You need to investigate the issue by reviewing the appropriate information.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 52
You need to resolve the issue reported by User3.
What should you do?
- A. Ensure that the user is connected to the internet and that the firewall and other apps are not preventing access.
- B. Confirm that the organization complies with Azure Active Directory configuration policy.
- C. Ensure that the date and time for the user's device are correct.
Answer: A
Explanation:
Reference:
https://support.microsoft.com/en-us/office/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f
NEW QUESTION # 53
A company limits users that are authorized to create Microsoft 365 groups.
A user reports that they do not have the option to create new teams in the Microsoft Teams app.
You need to ensure that the user can create teams.
What should you do?
- A. Clear the Teams cache for the user and restart the Microsoft Teams client app.
- B. Add the user to a distribution group.
- C. Disable Conditional Access policies.
- D. Add the user to a security group.
Answer: D
NEW QUESTION # 54
You are a Microsoft Teams administrator for a company. The company uses active calling plans and dynamic
emergency calling.
One of the company's offices is moving to a new physical location.
You need to use the Teams admin center to update the emergency address for the new office location.
What should you do?
- A. From Emergency Addresses, delete the current address and create a new location with the new address.
- B. From Network and Locations, edit the current address.
- C. From Emergency Addresses, edit the current address.
- D. From Network and Locations, delete the current address and create a new location with the new address.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/add-change-remove-emergency-location-organization
NEW QUESTION # 55
You are managing a Microsoft Teams environment for a company. You are setting up direct routing on a partner-hosted session border controller (SBC).
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Ensure that the SBC certificate is from a trusted Certificate Authority (CA).
- B. Modify the FQDN in the SIP profile to match the SBC certificate.
- C. Replace the partner-hosted SBC with a self-deployed SBC.
- D. Ensure that the Secure Real-Time Transport Protocol (SRTP) is enabled.
Answer: A,B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues
NEW QUESTION # 56
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
Voices sound robotic or are garbled.
Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
Topic 2, Contoso, Ltd
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.
Background
Contoso, Ltd. is a telecommunications company that has offices in Bulgaria, Italy, Canada, and the United States. The company has 5,000 employees. The company has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
Technical support
Legal
The company does a lot of business with the following partner companies. Contoso employees are not able to communicate with these partners by using Microsoft Teams.
Microsoft.com
PartnerCompanyLTD.com
The company currently uses Skype for Business (SfB) as a collaboration tool. The company wants to migrate to Microsoft Teams. Contoso is beginning a pilot project as part of a Microsoft Teams upgrade. You determine that some offices do not have calling plan licenses.
Current environment
Active directory
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).
Network environment
All traffic is routed through a VPN solution.
Average network bandwidth on Wi-Fi is 3.2 mbps.
Microsoft 365
You assign all employees a Microsoft Office 365 E5 license. You enable the following services for all users:
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure AD dynamic group membership
Azure Active Directory (Azure AD)
Microsoft Teams
The Microsoft Teams upgrade policy is set to Islands coexistence mode.
Requirements
Calling
You must create auto attendants and call queue groups for the sales department and the support department. You must configure the following numbers:
Sales department employees must be able to dial international numbers. Other department employees must be prevented from dialing international numbers.
The secondary number for the sales department must always be displayed whenever a sales department employee makes an outbound call.
Calls to support team members must be distributed in such a way that each agent gets the same number of calls.
Emergency calling
You must configure the following normalization rules for emergency calls:
Sales department users need to use 4-digit extension calling.
Support department users need to use 5-digit extension calling.
All local calls for Redmond (country code and region code is +1425) should be dialed without having to put the +1425 in front of the number.
Security
You must implement dynamic group membership and use the department's attribute.
Users must change their password every 60 days.
You must implement a new security policy that has the following requirements:
Only guest users from the approved partner domains must be allowed to connect to collaborate by using Microsoft Teams.
Guest users must be prevented from inviting other guests.
Guest users must be prevented from making private calls.
The sales and the technical support department should be able to dial out using the corresponding number.
Guest users should only be allowed to chat from their own accounts.
Teams channels
Teams and channels must meet the following compliance requirements:
Each team must expire 365 days after it is created.
All team content must be deleted when the team expires
An administrator must be able to restore deleted team content within 30 days.
Group names must not change once they are created.
Meetings and live events
You identify the following requirements for meetings and live events:
All meetings facilitated by employees must be hosted on Microsoft Teams.
Guest users must be able to join live events.
Guest users must always wait in a meeting lobby.
Employees must always bypass the meeting lobby when they join meeting by using the Microsoft Teams client.
You must record all live events.
Issues
User1
User1 starts an important meeting by using Microsoft Teams. The call drops unexpectedly. User1 provides you with the following log data after reproducing the issue:
User2
Administrators report that User2 can sign in to Teams. Most policies are assigned to User2, but you are not able to assign a phone number to User2. You run the following PowerShell command and review the output:
User3
User3 reports an authentication issue while signing in to Teams. You troubleshoot the issue by reviewing the Teams desktop app logs. You identify the following authentication error message:
0xCAA82EE7 The server name could not be resolved.
User4
User4 reports that they receive multiple email messages about missed chat conversations.
Sales team
You create a Team named Test is used by the sales team.
All users report that an error message displays when they view the Files tab in the general channel for the team.
You view the following error in the debug logs:
2021-05-14T14:56:54.001Z Err items-view error:
singleOperationHandler.spFolderItemSet.getItems - File Not Found.
Conditional Access policy
Users report a variety of issues accessing resources. You run the following PowerShell cmdlets:
$CA = Get-AzureADMSConditionalAccessPolicy -Identity
$CA.ToJson()
You review the output from the cmdlets:
Teams performance
After recent network changes, users report the following issues that impact all users:
Messages arrive to recipients after significant delays.
The Teams app loads slowly.
The quality of audio and video during meetings is poor.
Calls drop unexpectedly and it takes a long time to rejoin meetings.
You review the following log entries:
NEW QUESTION # 57
You are the global administrator of a tenant.
An account is blocked due to suspicious user activities.
You need to investigate the user activities.
Where should you investigate activities? To answer, drag the appropriate portals to the correct activities. Each portal may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compliance?view=o365-worldwide
NEW QUESTION # 58
You are the administrator for an organization.
A user named User1 can communicate with User2 from an external domain by using chat. User1 is not able to
add User2 to a team.
You need to ensure that User1 can add User2 to a team.
What should you do?
- A. Confirm whether the domain is in the external access allowed list.
- B. Use the Microsoft Teams web app.
- C. Enable external access.
- D. Enable guest access.
- E. Ask the administrator of the external domain to add your domain to their Allowed Domain list.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations#guest-acces
NEW QUESTION # 59
A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is
installed on all devices.
A user reports the following issues:
The user loses their Teams connection during screen sharing.
The Microsoft Teams app crashes randomly and restarts automatically.
You need to view the appropriate logs to troubleshoot the issues.
What should you do?
- A. Right-click the Microsoft Teams icons in the application tray and select Get logs. Open Logstxt in the
%Appdata%\Microsoft\Teams\folder. - B. From the Microsoft Teams app. select Ctrl+Alt+Shift+1 Open the log files in the
%Userprofile%\Downloads\folder. - C. From the Microsoft Teams app. select CTRL+G Open the ETL files in the
%Appdata%\Microsoft\Teams\folder. - D. From Event Viewer, open the Windows log and filter the log for the keyword MS Teams.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files
NEW QUESTION # 60
Note: This question is part of a series of questions that present the same scenario. Each question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one
correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions
will not appear in the review screen.
An IT company has a Microsoft 365 subscription.
The company has a main office in one region. The company opens a new office in another region. You must
relocate 400 users to the new office.
Solution: Add an emergency address and then modify the outbound calling settings for each user.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/assign-change-emergency-location-user
NEW QUESTION # 61
You are managing the Teams environment for a tenant with Microsoft Cloud App Security (MCAS) enabled. All users of the tenant can share and download files via Microsoft Teams person-to-person (P2P) private chat.
User1 can share files but when trying to download files shared by colleagues, the notification The files didn't download. appears in the bottom right corner of the screen.
You need to determine the cause of this issue.
What is the cause of this issue?
- A. User1l has a communication compliance policy in place.
- B. User1 has a Microsoft Information Protection policy in place.
- C. User1 has a Conditional Access session policy in place.
- D. User1 has a data loss prevention (DLP) policy in place.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/information-protection?view=o365-worldwide
NEW QUESTION # 62
You manage the Microsoft Teams environment for a company. You configure direct routing telephony.
A user reports that the dial pad does not appear in their Teams app.
You need to resolve the issue. You assign the user a phone system license.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan
NEW QUESTION # 63
You manage the Microsoft Teams environment for a company.
A private channel is deleted. After 20 days, the channel owner restores the channel to retrieve a file. A user reports that they cannot access the SharePoint site for the channel.
You need to restore the SharePoint site that is associated with the private channel.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Get-SPODeleteSite -IncludepersonalSite
2 - Restore-SPODeleteSite -Identity ""<URL>""
3 - Navigate to the private channel in Microsoft Teams....
NEW QUESTION # 64
A school implements Microsoft Teams.
Teachers report that they cannot schedule Teams live events.
You need to investigate and troubleshoot the issue.
You run Get-MsolUser -UserPrincipalName [email protected] | Format-List DisplayName,Licenses and review the results as shown in the Licenses exhibit.
You review the Microsoft Teams debug logs that you collect from the teacher's device as shown in the Debug logs exhibit.
You review the meeting policy settings as shown in the Meeting policy exhibit.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/licensing-service-plan-reference
https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events
NEW QUESTION # 65
A company uses Microsoft Teams.
You receive reports from users that they are unable to perform specific actions as guests.
You need to determine which actions can be performed by guest users and which actions can be performed by
Teams users in the organization.
Which configuration should you use to validate each failed action? To answer, drag the appropriate roles to the
correct actions. Each role may be used once, more than once, or not at all. You may need to drag the split bar
between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 66
A company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.
Users from the sales department report that the Files tab in one of the channels is not accessible.
The following message displays:
Item might not exist or is no longer available.
You need to identify and resolve the issue.
What should you do?
- A. Revert the renamed folder to the original channel folder name.
- B. Recover all the deleted items from the recycle bin of the corresponding Teams site.
- C. Create a separate document library with the same name as the channel.
Answer: B
Explanation:
The SharePoint folder name must match the channel name. Renaming the SharePoint folder breaks the link between the channel and the folder.
NEW QUESTION # 67
......
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