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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operational Procedures | - Documentation and change management - Safety procedures and environmental controls - Professionalism and communication |
| Topic 2: Operating Systems | - System configuration and maintenance - Windows operating system features and tools - Command-line tools and utilities |
| Topic 3: Networking | - Basic network troubleshooting - Network types and protocols - Wireless networking and configuration |
| Topic 4: Hardware and Devices | - Printers and imaging devices - PC components and peripherals - Mobile devices and accessories |
| Topic 5: Troubleshooting and Problem Resolution | - Software troubleshooting techniques - Hardware troubleshooting methodology - Common system and device issues |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. An attack that creates a website that looks like another website, with the purpose of learning someone's account information is called which of the following?
A) Shoulder surfing
B) Phishing
C) Virus
D) Trojan
2. An alert needs to be sent to the administrator when the CPU stays above 90% for a period of time. Which of the following tools would BEST be used to accomplish this?
A) Performance Monitor
B) Task Scheduler
C) Task Manager
D) System Configuration
3. Which of the following helps to prevent virus infections from USB flash drives?
A) Disabling the guest account
B) Disabling the autorun feature
C) Strong passwords
D) Password protected screen savers
4. After performing a wireless survey, a technician reports the following data: WAP Name Channel
WAP1 6
WAP2 8
WAP3 9
Which of the following channels should the technician use for the SOHO WAP to be installed next?
A) 7
B) 3
C) 1
D) 11
5. A technician has replaced the CMOS battery on the motherboard. Which of the following is the reason why the technician did this?
A) BIOS password was set incorrectly
B) Video card was under powered
C) System would not shut down properly
D) Clock settings are not being maintained
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: D |
