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Preparation Process in 6 Steps
The potential candidates for the Microsoft MB-240 exam might actually be trying to find the best way to prepare for their test. To achieve success in this certification exam, they should do the following:
Step 1: Check Out Microsoft Documentation
Those individuals who are studying for this test should start by finding some reliable documentation to substitute their preparation process. There is no need to worry because Microsoft is a responsible vendor, which strives to make your certification journey quick and easy. In fact, there is no place more reputable and generous than the place where the exam has stemmed from. The official site is full of documentation that you can use. Therefore, you should visit the platform and find out exactly what the vendor has for you.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Structure of MB-240 Test
The Microsoft MB-240 exam is part of the requirements for obtaining the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. The other exam mandatory for getting this certification is coded PL-200, which is also known as Microsoft Power Platform Functional Consultant. When it comes to the structure of MB-240, it will contain around 40-60 tasks that will have to be finalized within 180 minutes. Also, it is a proctored exam that requires exam-takers to open an account on the Pearson VUE site and follow the steps indicated there to complete the registration process. The enrollment steps also include the payment of a fee which is $165. Finally, such a test is available in the English language only.
Exam Details and Topics
In regards to the exam details, it is important to start with the format. The test can be taken in the English language only. It is known to be 120 minutes long with approximately 40-60 questions to answer. The candidates in the United States are required to pay $165 to sit for this exam either online or at any Pearson VUE center near them. This cost is not applicable in other countries. Due to taxation, it is usually different and on the higher side. Those individuals who are not in the USA can find out how much they should pay for the test on the official webpage.
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Skills measured
- Manage inventory and purchasing (5-10%)
- Manage work orders (15-20%)
- Implement Connected Field Service (10-15%)
- Configure field service applications (15-20%)
- Manage field service mobility (10-15%)
- Schedule and dispatch work orders (25-30%)
Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Work Orders (20-25%) | 20-25% | - Create and manage work orders - Manage work order products, services, and notes - Process work order inspections and recommendations - Manage work order reporting and analytics - Configure work order lifecycle and statuses - Handle work order incidents and resolutions |
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Process IoT alerts and work order creation - Configure IoT integrations and alerts - Manage asset IoT connections and monitoring - Implement connected field service scenarios |
| Manage Inventory and Procurement (15-20%) | 15-20% | - Handle inventory adjustments and transfers - Configure product inventory and item associations - Configure warehouse and inventory settings - Process purchase orders and returns - Manage inventory levels and stock locations |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure resource and technician mobile experiences - Handle offline capabilities and synchronization - Configure Field Service Mobile app settings - Manage mobile forms and workflows |
| Configure Field Service (20-25%) | 20-25% | - Implement security roles and field service settings - Configure pricing, billing, and cost entities - Configure scheduling configurations and booking setup - Set up and configure resource characteristics and skills - Set up and configure customer assets - Configure Field Service organizations and structures - Configure work order types and incident types |
| Scheduling and Dispatch (20-25%) | 20-25% | - Handle scheduling conflicts and rescheduling - Manage scheduling options and requirements - Optimize schedules using resource scheduling optimization - Configure schedule board and board features - Configure map view and route optimization - Schedule work orders using various methods |
