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Nortel 920-110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Maintenance and Operations | - Troubleshooting methods
|
| Topic 2: SL-100 System Overview | - Architecture and switching fundamentals
|
| Topic 3: Switch Configuration and Administration | - Subscriber and trunk configuration
|
| Topic 4: Fault Management and Recovery | - System restoration procedures
|
| Topic 5: Performance Monitoring | - Traffic analysis and optimization
|
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Basic knowledge of telecommunications systems and Nortel switching platforms is recommended; prior Nortel certification such as foundational NNCSS-level knowledge may be required.
The official Nortel NNCSS SL-100 Maintenance Certification outline assigns its weights like this:
- Switch Configuration and Administration ()
- System Maintenance and Operations ()
- Fault Management and Recovery ()
