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SAP C-C4HFSM-91 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Mobile Field Execution | - Mobile app usage and technician workflows - Service order execution and reporting |
| Topic 2: Integration and Configuration | - System configuration and setup basics - Integration with SAP S/4HANA and C/4HANA components |
| Topic 3: Analytics and Service Performance | - Reporting and KPIs in field service - Service optimization and insights |
| Topic 4: Planning and Dispatching | - Resource planning and scheduling - Dispatching and workforce optimization |
| Topic 5: Field Service Management Overview | - Core business processes in field service - SAP Field Service Management concepts and architecture |
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. How do I resolve ERP synchronization errors? Choose Three correct answers.
A) After identifying the problem and checking the ERP system, resolve the issues in the System Monitoring app.
B) In the System Monitoring app you will have an overview of the ERP errors. and the possibility of re- sending or reverting transactions.
C) First identify the problem and whether you need to correct something in the ERP.
D) Go to the Administration app and resolve the issues there.
E) After identifying the problem and checking the ERP system, resolve the issues in the Administration app.
2. Which activities can you perform in the Administration module? Choose Two correct answers.
A) Edit smartfrom templates.
B) Define service workflow
C) Perform system monitoring
D) Maintain session configuration
3. Which of the following things are part of the Field Service Mobile app? 'Choose Two correct answers.
A) Projects
B) Service Calls
C) Skills
D) Activities
4. As a technician, I need to buy material in addition to what I can use from stock. How is this requirement solved in the mobile application? Choose the correct answer.
A) You need to call your back office for such types of material
B) You need to enter a purchase order on the mobile
C) You need to enter a sales order on the mobile
5. Which of the following elements can be used in smart forms? Choose Three correct answers.
A) Text input, Picker, Series, Attachment
B) Picker, Status, Series, Number Input
C) Text input, Description, Picker, Status
D) Text input, Status, Series, Formula
E) Text input, Picker, Status, Series
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: B,D | Question # 3 Answer: B,D | Question # 4 Answer: B | Question # 5 Answer: A,B,E |


