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SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. You only know the technical name of a customizing table. Which transaction could you use to find out where in Customizing you may maintain changes to the table? (Choose two)

A) SPRO
B) SM30
C) SM31
D) SE11

2. How can you switch to the debugging mode?

A) Choose Help ? Debugging
B) Enter /debugging in the command field
C) Enter /debug in the command field
D) Enter /h in the command field

3. What are key success factors in message solving? (Choose two)

A) Solve the customer's issue - no more and no less.
B) Put yourself in the customer's shoes.
C) Work without additional help.
D) At first, try to guess.

4. How can you get message updates from SAP? (Choose two)

A) The action 'Update Message with SAP' is called. In this case, just the message from which the action is called will be updated
B) Via e-mail
C) Via SAP Service Marketplace
D) The job RNOTIFUPDATE01 runs and updates all the messages that had been sent to SAP and have a status change

5. Which of the following tools can be used to analyze where in an ABAP program a message has been raised? (Choose two)

A) Message server
B) ABAP debugger
C) Message maintenance (SE91)
D) Business Server Pages

Solutions: