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HP Selling HP EMEA pMPS Sample Questions:

1. What is HP Digital Sending Software?

A) digital sending functionality that is embedded in an HP MFP scanner
B) server-based digital sending functionality
C) cloud-based digital sending functionality
D) digital sending functionality that includes TWAIN scanning

2. Which condition is true in an HP pMPS classic contract (as opposed to pMPSInside)?

A) The contract term is 36, 48, or 60 months.
B) HP invoices the customer, and the contract is between HP and the customer.
C) HP invoices the HP MPS partner.
D) The contract is renewed 6 months before the end date.

3. How can a customer obtain HP Web Jetadmin and HP Universal Print Driver?

A) by purchasing them from the app store for the server operating system
B) by downloading them for free at hp.com
C) by purchasing them from a qualified channel partner
D) by purchasing and installing a qualified HP device

4. What are HP Care Pack services?

A) bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
B) teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
C) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
D) support packages that extend and enhance hardware and software service beyond the scope of the included warranty

5. Which statements best describe the HP Service Portal? (Select two.)

A) It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.
B) It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
C) It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
D) It is a website explaining the services available with HP pMPS.
E) It is a website for maintaining the remote monitoring software.

Solutions: