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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?
Choose 1 answer

A) Independent effort
B) Selective perception
C) Social loafing
D) Employee disengagement

2. How might a charismatic leader work to increase performance in an organization?
Select one.

A) Take a transactional approach emphasizing contingent rewards
B) Take a laissez-faire approach to encourage goal achievement
C) Convey through words and actions a new set of values
D) Avoid confusion of purpose by adhering to strictly conventional behavior

3. What is a difference between a work group and a work team
Select one.

A) Work group skills are complementary while work team skills are random and varied.
B) Work group members work individually while work teams accomplish work through a coordinated effort.
C) A work group's performance is greater than the sum of the individual inputs while a work teamfocuses on improving individual efforts.
D) The goal of work groups is collective performance while the goal of work teams is to share information that is helpful to each worker.

4. What is an advantage of a group that is not very cohesive?
Choose 1 answer

A) There is less need for giving rewards as group rewards.
B) When performance norms are low, productivity may be higher than in a cohesive group
C) When performance norms are high, productivity will be higher than in a cohesive group.

5. What defines acceptable standards of behavior that are shared by group members?
Select one.

A) Group conformity
B) Group status
C) Group norms
D) Group roles

Solutions: