Avaya Communication Server 1000 for Avaya Aura® Maintenance : 7004.1

  • Exam Code: 7004.1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Aug 19, 2026
  • Q & A: 66 Questions and Answers

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Avaya 7004.1 Exam Syllabus Topics:
SectionObjectives
Topic 1: Maintenance and Troubleshooting- System maintenance procedures
  • 1. Alarm handling and fault resolution
    • 2. Performance monitoring
      Topic 2: Installation and Configuration- System setup and initialization
      • 1. Software installation and upgrades
        • 2. Basic system configuration parameters
          Topic 3: Telephony Features and Services- Call routing and feature administration
          • 1. Voice services configuration
            • 2. User and extension management
              Topic 4: Networking and Integration- Integration with Avaya Aura® ecosystem
              • 1. SIP and IP telephony connectivity
                • 2. Network troubleshooting basics
                  Topic 5: CS 1000 System Architecture- Core system components and architecture overview
                  • 1. Hardware and software components
                    • 2. Call processing fundamentals
                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

                      A) when it is necessary to transcode between IP and circuit-switched devices
                      B) when interworking is necessary to third-party SIP-enabled products
                      C) when interworking is necessary to third-party H.323-enabled products
                      D) when a compressed media channel is required without circuit switching


                      2. Click the Exhibit button.

                      A Communication Server 1000 RIs. 7 x customer is adding a new Human Resource department with eight IP telephone users. The customer has asked for the telephones to be programmed with consecutive Directory Number (DNs) from their DID range (20002099).
                      Which number sequence is available to meet the customer's requirements?

                      A) 2001 - 2008
                      B) 2091 - 2098
                      C) 2050 - 2057
                      D) 2010 - 2017


                      3. Click the Exhibit button.

                      A customer's dialing requirement, listed below, require that all station users assigned an NCOS of 3 and Class of Service of Conditionally Toll Denied (CTD) be able to place toll calls from the United States to Australia.
                      Australia Country Code: 61
                      NCOS of 3 has an FRL of 3
                      Expensive Routers are not being used
                      With reference to the exhibit, which table will allow all station users to be able to place these toll calls?

                      A) Provisioning Table B
                      B) Provisioning Table D
                      C) Provisioning Table C
                      D) Provisioning Table A


                      4. Click the Exhibit button.

                      A customer has a Communication Server 1000 RIs. 7 x system with System Manger / Unified Management (UCM) enabled. They have requested the addition of two new UCM Administrator User with the limited ability to provision telephones at each site. Refer to the exhibit for the roles current existing in the system.
                      Which action can the Network Administrator take to add these new accounts per the customer's requirements?

                      A) Change the built-in role Patcher role to remove all permissions except those that allow telephone configuration.
                      B) Change the built-in MemberRegister role to add the permissions required to allow telephone configuration.
                      C) Add a new TelephonyAdmin role with the specific permissions required to allow telephone configuration.
                      D) Assign the new users to the built-in NetworkAdministrator role because it has the permissions that allow telephone configuration.


                      5. Click the Exhibit button.


                      An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
                      Access Code 1 = 9
                      The Central Office utilizes a 7-digital dialing plan.
                      Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?

                      A) DMI Table 3
                      B) DMI Table 2
                      C) DMI Table 4
                      D) DMI Table 1


                      Solutions:

                      Question # 1
                      Answer: A
                      Question # 2
                      Answer: B
                      Question # 3
                      Answer: A
                      Question # 4
                      Answer: C
                      Question # 5
                      Answer: B

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